Credit Card Fraud
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Credit Card Fraud - Identity
Theft - Protecting Yourself
-
How can I protect myself against credit card
fraud?
- It is critical that you
notify your bank or credit card company immediately if you lose your card.
It may prevent someone else from using it illegally. Remember to get your
card back after purchasing goods or services. Do not leave the card in
hotel rooms or unnecessarily exposed for long periods of time. The number
can be copied even if the card is not taken.
- Retain all carbon copies of
your receipts when making a purchase and retain receipts from ATM
withdrawals. If you don't get a billing statement on time, notify the
credit card issuer immediately. Check billing statements carefully upon
receipt to make sure all charges are yours. Errors or changes that don't
belong should be reported as soon as possible.
- Do not put your credit card
account number on checks used to pay your monthly bills. The credit card
agency can always trace your check through your name/address information
from your check.
- Retain copies of receipts
to check against billing statement. Be careful when disposing of materials
and correspondence relating to your finances. Shred all receipt carbon
copies to make sure your credit card number is unrecognizable. Do not
throw away canceled checks, financial statements or letters offering
pre-approved credit cards where others can easily find them.
- Promptly destroy all old
cards or cards you no longer use. Cut them in half and make sure the card
number is unrecognizable.
- Secure your mailbox. Obtain
a lock, if necessary. If you receive mail through an apartment house
clusterbox arrangement, make sure the locks for the panel and your box
lock correctly.
- When applying for a credit
card, check the return address. If there is a sticker with a return
address placed on the application, contact the card issuing company to
verify the correct address.
- Do not give your card
number to anyone calling on the telephone offering you prizes or gifts.
- Do not write your card
number on a postcard notifying you that you have won a prize or gift and
requesting the number as part of the award arrangements.
- Do not leave gasoline
credit card receipts at the pump. They contain your credit card number.
- What to
do if you have been the victim of credit card fraud or identity theft.
If your complaint is essentially a non-criminal dispute with a retailer or
other business, you must immediately dispute the charge(s) in writing with
the customer relations office of your credit card company.
If you have been the victim of credit card fraud or identity theft, the
following tips will assist you:
- Report the crime to the
police immediately. Get a copy of your police report or case number.
Credit card companies, your bank, and the insurance company may ask you to
reference the report to verify the crime.
- Immediately contact your
credit card issuers. Get replacement cards with new account numbers and
ask that the old account be processed as "account closed at consumers.
request" for credit record purposes. You should also follow up this
telephone conversation with a letter to the credit card company that
summarizes your requests in writing.
- Call the fraud units of the
three credit reporting bureaus. Report the theft of your credit cards
and/or numbers. Ask that your accounts be flagged. Also, add a victim's
statement to your report that requests that they contact you to verify
future credit applications. The following is a list of addresses and
numbers to the three credit bureaus:
Equifax
Credit Information Services - Consumer Fraud Div.
P.O. Box 105496
Atlanta, Georgia 30348-5496
Tel: (800) 997-2493
www.equifax.com
|
Experian
P.O. Box 2104
Allen, Texas 75013-2104
Tel: (888) EXPERIAN (397-3742)
www.experian.com |
Trans
Union Fraud Victim Assistance Dept.
P.O. Box 390
Springfield, PA 19064-0390
Tel: (800) 680-7289
www.transunion.com
|
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